Terms and Conditions - Garden Maintenance Carshalton
Welcome to our Garden Maintenance services in Carshalton. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Services Provided
We offer a comprehensive range of garden maintenance services, including but not limited to:
- Lawn Mowing: Regular mowing to keep your lawn healthy and tidy.
- Weeding: Removal of unwanted plants to maintain garden aesthetics.
- Pruning: Trimming of shrubs and trees to promote growth.
- Planting: Installation of new plants and flowers to enhance garden beauty.
- Garden Clean-Up: Seasonal cleaning to remove debris and prepare your garden for different seasons.
2. Booking and Scheduling
Our services can be booked on a recurring basis or as a one-time service. To schedule a maintenance visit, please:
- Contact us at least 48 hours in advance.
- Provide detailed information about your garden's size and specific needs.
- Confirm the date and time of the scheduled service.
Cancellation of a scheduled service must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Payment Terms
Payments for our services are due as follows:
- Upfront Payment: Required for one-time services.
- Recurring Payments: Automatically deducted on a monthly basis for ongoing services.
We accept various payment methods, including bank transfers, credit cards, and direct debit. All payments must be made in full prior to the commencement of services unless prior arrangements have been made.
4. Liability
While we strive to provide the highest quality of service, we cannot be held liable for:
- Damage to plants or property resulting from unforeseen circumstances.
- Natural occurrences such as extreme weather conditions.
- Any pre-existing conditions that may affect garden maintenance.
We recommend that you inform us of any known issues in your garden prior to the commencement of services to mitigate potential risks.
5. Responsibilities of the Client
Clients are expected to:
- Provide clear access to the garden area.
- Communicate any specific requirements or concerns.
- Ensure that pets are secured to prevent interference with maintenance activities.
Failure to comply may result in additional fees or the suspension of services until issues are resolved.
6. Equipment and Materials
We provide all necessary tools and materials required for garden maintenance. However, the client is responsible for securing any specialized equipment that may be needed for unique garden features.
Any additional materials requested by the client that are not included in the standard service package may incur extra charges.
7. Changes to Services
If you wish to modify the scope or schedule of your maintenance services, please notify us at least 48 hours in advance. We will do our best to accommodate your requests, subject to availability.
8. Termination of Services
Either party may terminate the services by providing a written notice at least 30 days in advance. Termination requests should be submitted via email or registered mail to ensure proper documentation.
Upon termination, any outstanding payments must be settled within 14 days.
9. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our garden maintenance services. We will not share your information with third parties without your consent, except as required by law.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the services provided will be subject to the exclusive jurisdiction of the courts in Carshalton.
11. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Clients will be notified of any significant changes via email or through our official communication channels.
12. Acceptance of Terms
By engaging our garden maintenance services in Carshalton, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
13. Force Majeure
We are not liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen circumstances.
14. Independent Contractor
Our relationship with clients is that of an independent contractor. Nothing in these Terms and Conditions shall be construed to create a partnership, joint venture, or employer-employee relationship.
15. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and our garden maintenance service provider. They supersede all prior agreements, understandings, and representations.
17. Feedback and Complaints
We value your feedback and strive to continuously improve our services. If you have any complaints or suggestions, please contact us promptly so we can address your concerns effectively.
18. Insurance
We carry appropriate insurance coverage for our garden maintenance services. However, clients are advised to ensure that they have adequate insurance for their property and any potential liabilities.
19. Subcontracting
We may engage trusted subcontractors to perform certain services. All subcontractors are bound by the same Terms and Conditions as outlined herein and we remain responsible for their performance.
20. Confidentiality
All information shared between clients and our garden maintenance team is to be kept confidential and used solely for the purpose of providing the agreed-upon services.
Thank you for choosing our Garden Maintenance services in Carshalton. We look forward to maintaining the beauty and health of your garden.